Terms of Service

These Terms of Service ("Terms") govern your use of the Sponti platform, including our mobile application and website (collectively, the "Service"), operated by Sponti ("we", "our", or "us").

By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Service.

We may update these Terms from time to time. Material changes will be communicated with at least 14 days' notice via email or in-app notification. Continued use of the Service after the effective date of changes constitutes acceptance.

Sponti operates as a marketplace connecting businesses offering last-minute deals with nearby customers. We are a platform facilitator — we do not own, operate, or control the businesses listed, and we are not a party to the deals, bookings, or transactions that occur between businesses and customers.

What Sponti does: - Provides the technology platform for businesses to list deals - Surfaces relevant deals to customers based on location and preferences - Facilitates payment processing through our payment processor (Stripe) - Provides booking references and redemption codes

What Sponti does not do: - Guarantee the quality, accuracy, or availability of any specific deal - Act as the merchant of record for business-to-customer transactions - Provide refunds on behalf of businesses (unless required by applicable law) - Employ or supervise business staff

Businesses are solely responsible for the accuracy of their listings, including price, availability, expiry time, redemption conditions, and any applicable restrictions.

Deals listed on Sponti are last-minute by nature — they are time-sensitive, capacity-limited, and may be withdrawn or modified by the business at any time before a booking is confirmed. A deal you see listed is not a legally binding offer until you complete a booking and receive a confirmation reference.

As a customer, you should be aware:

• Deal availability is real-time and may have changed by the time you complete your booking
• Some deals require physical redemption within a specific time window — late arrivals may forfeit their booking
• Deal descriptions, photos, and example images are provided by businesses and are not verified by Sponti
• Prices shown are the deal price at time of listing and may not reflect the full retail value claimed

We reserve the right to remove listings that are inaccurate, misleading, or in breach of these Terms.

If you use Sponti as a business, you agree to:

• Provide accurate, up-to-date information about your business, venue, and deals
• Honour confirmed bookings made by customers through the platform
• Clearly state any material restrictions, conditions, or requirements before a customer books
• Not list deals for goods or services you do not intend to provide
• Not manipulate pricing to fabricate inflated "original prices"
• Comply with all applicable laws, including consumer protection legislation, food safety regulations, licensing requirements, and health and safety standards
• Maintain appropriate business insurance for your services
• Promptly respond to customer support queries and resolve disputes in good faith

Consequences of non-compliance: Repeated customer complaints, dishonoured bookings, or deceptive listings may result in account suspension or permanent removal from the platform.

You may not use the Service to:

• Post false, misleading, or fraudulent content
• Scrape, harvest, or collect user data without consent
• Circumvent, disable, or interfere with security features of the Service
• Upload viruses or malicious code
• Use automated tools to create accounts or interact with the Service without our written permission
• Impersonate another person or entity
• Engage in any activity that violates applicable laws or regulations
• Harass, abuse, or threaten other users or Sponti staff

We reserve the right to investigate violations and take appropriate action, including content removal, account suspension, and referral to law enforcement authorities where warranted.

Sponti content: All content produced by Sponti — including the app design, website, brand assets, and written materials — is owned by or licensed to Sponti and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

User and business content: By submitting content to the Service (including business photos, deal descriptions, and profile information), you grant Sponti a non-exclusive, royalty-free, worldwide licence to use, display, and distribute that content for the purpose of operating and promoting the Service.

You retain ownership of your content and may remove it by deleting your account or the relevant listing, subject to any retention obligations set out in our Privacy Policy.

You represent that you own or have the rights to all content you submit and that it does not infringe any third-party intellectual property rights.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• Any deal listing is accurate, complete, or currently available
• Any business listed on the platform is licensed, insured, or compliant with applicable regulations
• Results obtained from using the Service will meet your expectations

Deal quality, business reputation, and service delivery are entirely the responsibility of the individual business. Sponti does not endorse any specific business or deal listed on the platform.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPONTI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or other intangible losses
• Damages resulting from your reliance on deal accuracy, availability, or business conduct
• Any third-party services accessed through or linked from the platform
• Interruptions or errors in the Service

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO SPONTI IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) £50.

Some jurisdictions do not allow limitations on liability for certain types of damages. In those jurisdictions, our liability is limited to the fullest extent permitted by law.

You agree to defend, indemnify, and hold harmless Sponti and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your breach of these Terms
• Content you submit to the platform
• Your violation of any third-party rights
• Any deal or transaction you enter into via the platform (for businesses)

By you: You may close your account at any time by going to account settings in the app or by emailing us at legal@sponti.app. Closing your account does not automatically cancel any pending bookings or outstanding payment obligations.

By us: We may suspend or permanently terminate your account if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law. We will provide reasonable notice where possible, except where immediate action is necessary to protect users or the platform.

Upon termination, your right to use the Service ceases. Sections that by their nature should survive termination (including Sections 9, 10, 11, and 13) will continue to apply.

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Dispute resolution: We encourage you to contact us first at legal@sponti.app to resolve any dispute informally. Most issues can be resolved quickly through direct communication.

If a dispute cannot be resolved informally within 30 days, either party may bring a claim in the courts of England and Wales. You agree to submit to the personal jurisdiction of those courts.

Nothing in this section limits your statutory consumer rights under applicable law.

Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sponti regarding the Service and supersede any prior agreements.

Severability: If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining Terms will remain in full effect.

No waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.

Assignment: We may assign or transfer our rights and obligations under these Terms without restriction. You may not assign your rights without our written consent.

Force majeure: We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control.

For questions about these Terms, please contact us at:

Sponti Email: legal@sponti.app

For privacy-related enquiries: privacy@sponti.app